Introducing Workflows: Put Your Ambassador Management on Autopilot

As your ambassador program scales from ten to a thousand, the administrative work to keep it running smoothly can become a significant bottleneck.

Every program manager wants to spend their time building relationships and engaging their community, but you’re often pulled into time-consuming manual tasks: segmenting new members, tracking who’s active, and keeping user data clean. This is the “admin overhead” that gets in the way of high-impact work.

We believe that technology should handle these repetitive tasks for you.

That’s why we are thrilled to launch Workflow Automation, your new time-saving power tool.

What is Workflow Automation?

Workflow Automation is your personal assistant inside BrandChamp. It lets you automatically add, remove, or replace tags on any group of ambassadors, all on a recurring schedule.

You set the rules, and BrandChamp does the work.

What You Can Automate Today

Instead of running manual reports, you can now “set it and forget it.” Think about the impact:

• Welcome New Members Automatically: Create a workflow that runs daily to find anyone who registered in the last 7 days and automatically add a “Newbie” tag.
• Identify Your Top Performers: Set up a workflow to run on the 1st of every month, find everyone with 5+ activities, and give them a “Top Performer” tag.
• Keep Your Data Clean: Automatically remove an “Onboarding” tag after a user has been in the program for 14 days.
• Manage Ambassador Status: When a “Prospect” completes their first activity, have a workflow automatically replace their tag with “Active Ambassador.”

This is just the beginning. The real power of Workflows is the foundation it sets for the future.

Set It and Forget It

We’ve designed this to be truly automated. All workflow schedules are based on your local timezone as per your browser. There’s no guesswork or mental math. Set the schedule, and BrandChamp takes care of the rest.

What’s Coming Next

This is just the beginning. Today’s release is focused on schedule-based automation for managing your tags.

The next major expansion we are planning for the Workflow engine is Automated Messaging.

Imagine setting up a workflow to automatically send a welcome message to your “Newbie” segment, or a re-engagement prompt to your “Inactive” ambassadors, all on the same powerful scheduling system. This is the top priority for the next phase of Workflows.

Tell Us: What Should We Build After That?

This new automation engine was built to be expanded, and the best ideas come directly from you. We want to build the future of Workflows with you.

What’s your dream automation? What repetitive task do you hate doing?

Please fill out our short form to request new actions, or share your ideal use case: https://forms.gle/z6x2dPs4oFnhmCVt6

We’re actively building the roadmap, and your feedback will directly shape what we build next.

It’s Time to Get Your Time Back

Workflow Automation is live and available on your admin panel right now. Head to the new “Workflows” tab to build your first one.

Not sure where to start? Check out our Knowledge Base article for a full step-by-step guide.

We can’t wait to see what you automate.